Step 1 -  Background and focus
The first step contains and describes  the motives, the scope and the ultimate goal for the investigation.

Step 2 -  Direction and alignment
The second step forms the framework for the assignment and gives guidance about direction, evaluation and scenarios.

Step 3 -  Detailed planning
In this step we specify how the data collection was carried out,  specifying time frames and delimitations for the work involved.

Step 4 -  Data collection
The data collection step in accordance with our structured plan.

Step 5 -  Compilation
All collected facts will be presented as an overview in an easy and understandable form.

Step 6 -  Analysis
This step includes the analysis and the interpretation of the data

Step 7 -  Conclusion
In the last step the survey is evaluated towards the goals in step 1 and the conclusions are made.